FAQ’s
We ship with various couriers: SDA, DHL, UPS with express shipping method that delivers from 48 hours to 3/4 days for parcels outside the EU
The customer has the right to return a damaged background by communicating it within 7 days and sending it within 14 days. Return costs are the responsibility of the customer and on receipt of the parcel we will refund the costs of the backdrop and postage.
We ship to the European community and with cost estimates also to the USA and non-EU countries. In these case contact us at: info@digitalcolorslab.com
Payments
Payment methods: Visa, Visa Electron, Mastercard and PayPal
The products are without VAT and if there is a need to pay import taxes and duties, they are the responsibility of the customer
Shipping and Returns
Contact us as soon as possible by email at info@digitalcolorslab.com and we will give you the instructions for the return
As soon as we receive the returned package, we will immediately issue the refund
An order entered cannot be canceled but contact us at info@digitalcolorslab.com and we will find a solution.
We are available for any doubt or curiosity. You can write to us at: info@digitalcolorslab.com
