{"id":3749,"date":"2019-07-25T02:06:00","date_gmt":"2019-07-25T00:06:00","guid":{"rendered":"https:\/\/digitalcolorslab.com\/faqs\/"},"modified":"2022-12-16T15:38:28","modified_gmt":"2022-12-16T14:38:28","slug":"faqs","status":"publish","type":"page","link":"https:\/\/digitalcolorslab.com\/en\/faqs\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"
[vc_row css=”.vc_custom_1579122531020{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text]\n

Shopping Basics<\/h3>\n[\/vc_column_text][vc_empty_space][\/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”What shipping methods are available?” tab_id=”1522322738673-aea3abb5-b800fe1b-0bf9″][vc_column_text]We ship with various couriers: SDA, DHL, UPS with express shipping method that delivers from 48 hours to 3\/4 days for parcels outside the EU[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What are your shipping and return policies?” tab_id=”1522322738697-88e8c59b-62ccfe1b-0bf9″][vc_column_text]The customer has the right to return a damaged background by communicating it within 7 days and sending it within 14 days. Return costs are the responsibility of the customer and on receipt of the parcel we will refund the costs of the backdrop and postage.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you ship internationally?” tab_id=”1522322884722-77aa01b6-d3ecfe1b-0bf9″][vc_column_text]We ship to the European community and with cost estimates also to the USA and non-EU countries. In these case contact us at: info@digitalcolorslab.com[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1579122536406{padding-bottom: 40px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text]\n

Payments<\/h3>\n[\/vc_column_text][vc_empty_space][\/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”What payment methods are accepted?” tab_id=”1555532166627-d18a27a7-6515″][vc_column_text]Payment methods: Visa, Visa Electron, Mastercard and PayPal[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you accept international credit cards?” tab_id=”1555532166698-b9e07fe9-85b4″][vc_column_text]Yes[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you charge sales tax on any item?” tab_id=”1555532166782-e41f6de6-d637″][vc_column_text]The products are without VAT and if there is a need to pay import taxes and duties, they are the responsibility of the customer[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1579122542185{padding-bottom: 40px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text]\n

Shipping and Returns<\/h3>\n[\/vc_column_text][vc_empty_space][\/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”I want to return my purchase! What do I do?” tab_id=”1554865954832-7b4f4f32-3205″][vc_column_text]Contact us as soon as possible by email at info@digitalcolorslab.com and we will give you the instructions for the return[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How long does it take for me to get a refund?” tab_id=”1554865954888-c3d499b3-2d6e”][vc_column_text]As soon as we receive the returned package, we will immediately issue the refund[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How Can I Cancel Or Change My Order?” tab_id=”1554865954966-a58332cc-34e7″][vc_column_text]An order entered cannot be canceled but contact us at info@digitalcolorslab.com and we will find a solution.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I get assistance if I need it?” tab_id=”1554865955032-f07c32a3-1c21″][vc_column_text]We are available for any doubt or curiosity. You can write to us at: info@digitalcolorslab.com[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row et_full_width=”true” et_row_padding=”true” css=”.vc_custom_1578801944129{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #282828 !important;}”][vc_column et_column_color=”et-light-column”][vc_row_inner content_placement=”middle”][vc_column_inner offset=”vc_col-lg-offset-1 vc_col-lg-6″][vc_column_text css=”.vc_custom_1671201430069{margin-bottom: 0px !important;}”]\n

Contact<\/h5>\n

Still have questions?<\/h2>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=”vc_col-lg-3″]\t\t
\n\t\t\tContattaci<\/span>\r\n\r\n\r\n<\/svg>\r\n<\/a>\n\t\t<\/div>\n\t\t\n\t[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"

[vc_row css=”.vc_custom_1579122531020{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text] Shopping Basics [\/vc_column_text][vc_empty_space][\/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”What shipping methods are available?” tab_id=”1522322738673-aea3abb5-b800fe1b-0bf9″][vc_column_text]We ship with various couriers: SDA, DHL, UPS with express shipping method that delivers from 48 hours to 3\/4 days for parcels outside the EU[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What are your shipping and return […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3749","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/digitalcolorslab.com\/en\/wp-json\/wp\/v2\/pages\/3749","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitalcolorslab.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/digitalcolorslab.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/digitalcolorslab.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/digitalcolorslab.com\/en\/wp-json\/wp\/v2\/comments?post=3749"}],"version-history":[{"count":6,"href":"https:\/\/digitalcolorslab.com\/en\/wp-json\/wp\/v2\/pages\/3749\/revisions"}],"predecessor-version":[{"id":3759,"href":"https:\/\/digitalcolorslab.com\/en\/wp-json\/wp\/v2\/pages\/3749\/revisions\/3759"}],"wp:attachment":[{"href":"https:\/\/digitalcolorslab.com\/en\/wp-json\/wp\/v2\/media?parent=3749"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}